Changelog

All new releases and improvements to Spike

Spike's iOS app

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iOS → https://apps.apple.com/au/app/spike-sh/id1586777789

Android → https://play.google.com/store/apps/details?id=sh.spike.spike_sh_app

Note: Android update went live a few weeks ago.

The iOS app is updated to make it super sleek and fast. It is rebuilt entirely in React Native.

This version brings a massive improvement in terms of speed and responsiveness. The new architecture also enables us to roll out future updates much faster.

Both iOS and Android apps helps you to

⎣ Incident notifications

⎣ On-call shift notifications (start and end)

⎣ Acknowledge / Resolve incidents

⎣ Set severity and priority

Continuous updates will be rolled out going further.

Axiom integration updates

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Spike's integration with Axiom is updated for better grouping and introduce auto-resolution of Axiom incidents.

This improvement allows you to set up auto-resolve for OK states in Axiom, meaning Spike will automatically resolve relevant incidents.

Better auto-resolve for Microsoft Azure integration

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Spike's integration with Microsoft Azure is updated for better grouping and introduce auto-resolution of Azure incidents.

This improvement allows you to set up auto-resolve for OK states in Azure, meaning Spike will automatically resolve relevant incidents.

Plus, more services from Azure are now supported.

Better multi-timezone support for on-call overrides

Today, we are bringing enhancements to on-call overrides. For many remote teams using Spike, we are addressing the need to manage overrides across multiple time zones.

This new design makes it easy to see override times in the local time of the person taking over. It adds clarity and helps you be mindful about on-call times.

We also focus on clearly showing who is taking over on-call duties, enhancing overall management and coordination.

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Google Cloud integration enhancements

Starting today, Google Cloud integration's HTTP basic auth is optional. We have noticed some issues with integrating GCP and the main hurdle has been the auth layer.

Our Incident service will accept Authorisation if you use it but skip if not provided.

Additionally, we have made significant improvements to

  • Correctly grouping GCP incidents
  • And enabled auto-resolution of incidents.

Read the docs

Shortcut integration

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It allows you to seamlessly create and manage Shortcut issues directly from Spike, centralizing your project information and enhancing workflow efficiency. Key features include:

  1. Automated ticket creation
  2. Centralized information
  3. Seamless issue tracking

Integrate Shortcut

Read the docs

iOS and Android Mobile apps

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We built our mobile app to be practical, reliable, and convenient. These are the core principles of continuing to update our app in the future.

Spike's mobile app is designed and built with a responder-first mindset.

1. Push notifications for incidents
2. Acknowledge or Resolve
3. View incident details and important links
4. Change priority/severity
5. Check on-call schedule
6. See who else is on-call
7. Switch in-between teams of your org
8. Control notifications from app
9. Dark mode support!

Resolution note

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Attach a note to an incident and mark it as resolved to help the next responder in case the same incident happens again.

Some other improvements

  • All notes now have a convenient permalink for easy reference in the future.

  • Images added to comments can now be viewed in full screen

  • You can now edit comments, a much asked feature

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