Status page improvements

Meet Spike’s bot on Microsoft Teams. It’s simple, easy to use and incredibly useful. A step up from our webhook integration for Teams which will still be supported alongside the new bot.

• Acknowledge, Escalate, Resolve incidents from Teams
• On-call shift notifications
• Check who is on-call and stay ahead of your on-call schedule
• Direct messages for mention in comments

Meet On-call 3.0

Here is On-call 3.0, the result of your feedback, deep examination, and fundamental improvements that makes on-call a better day to day experience.

• On-call timeline gives you a preview of your on-call schedule for the next 2 weeks. Plan your time ahead.
• A more personalised on-call settings allows for personalised notifications and a new Activity log.
• Live calendar view while creating/editing your on-call schedule
• In-line edits to layers are faster and super easy to make changes
• The name of the next on-call member can be viewed next to on-call person. Let us know if this helps.
• We made Adding an on-call override option more accessible.
• And finally the on-call calendars have upgraded colors. They are much easier on your eyes.

Spike bot on Microsoft Teams

Meet Spike’s bot on Microsoft Teams. It’s simple, easy to use and incredibly useful. A step up from our webhook integration for Teams which will still be supported alongside the new bot.

• Acknowledge, Escalate, Resolve incidents from Teams
• On-call shift notifications
• Check who is on-call and stay ahead of your on-call schedule
• Direct messages for mention in comments

Disable instructions from phone calls

But it's vital you remember these options

• 4 to Acknowledge
• 6 to Resolve
• 9 to Escalate

Disabling will remove these instructions from phone call alerts. You don't need to wait 6 seconds to listen the incident.

Disable here

Email integrations get HTML preview

HTML previews for all your incident emails makes life sooo much easier. It's quicker to read, faster to get incident info, and we have made it interactive so you can jump on your dashboards to investigate incidents further.

Thanks for requesting this feature.

Enable/Disable integrations

We hate it when there are just far too many alerts from an integration with a lower severity and lower priority as well.

Disabling an integration helps you reduce incident and alert noise!

Visit integrations

Advanced access control and roles

With advanced access control, admins can easily organise permissions and access to manage their teams efficiently. You can now also grant and revoke access to the status page and incident management separately.

• Manage separate roles for Incident management & Status page

Manage team

Branded status pages

Design and build your own branded status pages. You can choose to add your own headers, match colors, and customise the footer to match your brand.

Set up themes - status page dashboard > Themes.

Some example status pages built with our new themes:

• SpaceX status page

• AirBnB status page

Enforce login

We are rolling out a requested feature - Enforced login. For better security and compliance, enable it with a single click and Spike will take your members to select the right login method seamlessly.

• Enforced login via Google

• or SSO SAML with your choice of IdP

Enable enforced login