Our API 👩💻 is here
API has been requested by so many of you and I thank you for it :) So so excited to finally release our v0.1 version of API.
Head out to https://api.spike.sh and take it out for a spin.
Status Page by Spike.sh
New feature
Create beautiful and branded status pages for your website, app, API, online store and more.
Share real time updates about ongoing incidents. Keep users informed about system maintenance activities.
Status Page is linked to your Spike.sh account, so you can log in with your existing credentials (or create a new account) here.
Create Multiple Teams
New feature
Introducing Teams in Spike.sh!
You can now onboard multiple teams to your Spike.sh account. Each team can have their own on-call, escalations and alert rules. And you can analyze your incident management performance with team specific reports.
For existing customers, we’ve created a default team and added all members to it already.
You can see your teams and create a new team here.
On-call enhancements
New feature
Our new on-call enhancements make it easier for dev teams to answer the most common questions.
- See current and upcoming on-call shifts on the dashboard
- Personal calendar view to see just your shifts
- Export your on-call schedule to Google Calendar, Outlook and more
Check out the new on-call here.
Slack and personal alerts when your on-call shift starts/ends
New feature
Setup personal notification when your on-call shift starts or ends over one or more channels. This applies to all on-call schedules you are part of. Find it here
Similarly, you can setup Slack alerts to keep track of on-call handovers here.
Special thanks to Shaun, Rick, Nishank, & Richard.
Alert Reliability Engine v1.0 for Phone calls and SMS
Delivering alerts to you and your team is vital for us. We have taken multiple steps over the past few months to increase the reliability of Phone calls and SMS.
After weeks of building and testing with a close set of customers, we are excited to announce our increased Alert Reliability Engine v1.0 which will ensure an alert will reach out to you.
Our engine intelligently determines if you have unanswered or cut our call and re-dial you. It also switches between our multiple vendors at run-time in case if we are unable to reach your phone.
Templates for On-call, Escalations and Alert rules
New feature
Introducing Templates for incident management!
Implement the best practices for your team by using ready-made templates for on-call schedules, escalation policies and alert rules.
Add your on-call shifts on Google Calendar, Outlook and more
New feature
You can now export your shifts from any on-call schedule to your personal calendar such as iCalendar, Google Calendar and more.
This helps to keep track of your shifts directly from your personal calendar.
Newer improved Microsoft Teams alerts
Improvement
Your Microsoft Teams alerts have improved a notch. Besides the information on incidents, you will now also see buttons to action on an incident.
The two action buttons are Acknowledge and Resolve
Get alerts on Discord
New feature
Discord has gained great traction and many more dev teams are moving from Slack. We are committed to send incident alerts to every developer on a channel of their choice and want to continue to pave this way with Discord alert channel.
Thanks to Paul for requesting this.