
Delivering alerts to you and your team is vital for us. We have taken multiple steps over the past few months to increase the reliability of Phone calls and SMS.
After weeks of building and testing with a close set of customers, we are excited to announce our increased Alert Reliability Engine v1.0 which will ensure an alert will reach out to you.
Our engine intelligently determines if you have unanswered or cut our call and re-dial you. It also switches between our multiple vendors at run-time in case if we are unable to reach your phone.