Improved links in incidents with automation

Spike now generates neat previews of links found in your incident. You can also manually add links to an incident, and these updates will be reflected in all Slack and MS Teams alerts in real-time.

Automate adding reference links dynamically when an incident triggers. You will find a new Add links action in Playbooks. Using conditions, identify the incident and add links that matter.

Use cases

• Reference internal documentation for incident resolution steps.
• Link to relevant wiki pages for background information.
• Attach GitHub repositories for related code commits.
• Include monitoring dashboards for real-time status updates.
• Add tickets for tracking related issues.

Set up automated links