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Separate escalations for midnight incidents

Day night escalations 1.png

With our new Time of day alert condition, you can now trigger different actions for the same incident based on when it happens.

For instance, you can configure a Slack notification during the day, but a phone call alert if the same issue happens at midnight.

You can also

  • Change the escalation policy to wake people at midnight

  • Lower noise from low-severity alerts after hours

  • Set a higher priority on incidents after hours

To set it up:

  1. Go to Automation > Alert rules
  2. Add the Time of day condition
  3. Select your time range and timezone
  4. Choose the actions you want for incidents during those hours

Set up Time of day condition

Learn more about alert rules

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