Changelog

All new releases and improvements to Spike

Telegram alerts are here

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Ditch your SMS for our new Telegram bot - @spikeHQ_bot. Add the bot and run the /connect command to get started.

Similar to our WhatsApp bot, the Telegram bot intends to take away the pain of SMS and sends you timely alerts.

You can receive alerts for -

  1. New incidents
  2. Acknowledge timeout
  3. When your on-call shift starts
  4. When your on-call shift ends

Visit https://app.spike.sh/replace-sms-alerts to replace all SMS alerts to Telegram in just 2 clicks

💡Pro tip - You can Acknowledge and Resolve incidents directly from Telegram.

Introducing Title remapper

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Title remapper empowers you to programmatically change the incident title to add better context in real-time.

You will have sample payloads for any integration to write a template and test your new incident title. Write HandlebarsJS code (which is easy to pick up) for templating :)

Visit Alerts > Title remapper on your dashboard.

Securely login with SSO + SAML

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With the advent of onboarding all you amazing teams, we have been asked for SSO many a times and boy does it feel great to finally release this.

Visit your organisation settings and enable SSO with SAML. You can then ask your team members to enter the organisation slug (you can find this on your organisation page) to login securely.

Learn more 👉

Embed status page notifications on your websites

Our embed feature displays live notifications of status page changes on any of your websites. Below is an example of how the notification looks -

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This notification auto-hides itself and is shown only once per visitor.

Some use cases::

  1. If you are a SAAS business, you can embed upcoming planned maintenance notifications on your dashboard. This way your users will be reminded and they can choose to take necessary actions.
  2. Crypto trading platforms embed notifications for better transparency on their trading dashboards
  3. Your business home page is another great place to embed notifications.

Learn more 👉

Thanks Leo for requesting this feature.

Link Uptime to Status Page

If your uptime goes down, your status page will automatically reflect that. When your uptime recovers, the status page will also recover. You can set this up by editing or creating an uptime.

One uptime ==> One status page

One status page ==> Many uptimes.

Learn more 👉

Large amounts of requests flew in for this. So, we are very happy to build this one out.

On-call <> Google calendar sync

Personal calendar not syncing with on-call has been a huge blocker for a while. Well -- round up everyone 'cause we have finally bought in a huge improvement to this.

Our calendar export options come with sync using webcal. This will export a new calendar and subscribe you to it's events and update automatically as and when on-call changes.

Visit On-call > My schedules > calendar view (hit the icon) > Export

Thanks Nathan and Andreii for requesting this feature :)

Status Page by Spike.sh

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Create beautiful and branded status pages for your website, app, API, online store and more.

Share real time updates about ongoing incidents. Keep users informed about system maintenance activities.

Status Page is linked to your Spike.sh account, so you can log in with your existing credentials (or create a new account) here.

Create Multiple Teams

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Introducing Teams in Spike.sh!

You can now onboard multiple teams to your Spike.sh account. Each team can have their own on-call, escalations and alert rules. And you can analyze your incident management performance with team specific reports.

For existing customers, we’ve created a default team and added all members to it already.

You can see your teams and create a new team here.

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